Talent Moon is a major provider of recruitment services with multiple locations in India. They cater to a wide range of verticals including Banking/Financial Services, Consumer Goods, IT, ITES, Pharma & Healthcare. As a highly process-driven team Talent Moon faced unique challenges in managing their recruitment practices:
Says Kiran Gali Kumar, Managing Partner, Talent Moon “Our mostly manual and email dependent processes were taking a huge toll on turnaround time and lost business opportunities. There were multiple times when we had to forego candidates because we just did not have any trail or record of our submissions.”
The recruitment software they initially tried looked promising but they soon found that it had multiple issues – the user interface was complicated, the recruitment workflow did not map the way their team worked and it had issues with pulling resume data from email. Poor product support only added to these issues.
Talent Moon then switched to Talenture in their quest to have an automation platform that would cater to their style of working.
Right from the initial trial run Talent Moon found a comfort level in the way the platform seamlessly mapped their recruitment process onto the system. Building on this once they rolled out the solution across the team the impact was remarkable.
“As someone who has used multiple recruiting automation software I can say that none provided us the depth of business logic and workflow features that were delivered in this implementation”
– Kiran Gali Kumar, Managing Partner, Talent Moon
Kiran says “We were apprehensive about the transition to the new system because of our negative experience earlier. But the product not only met but exceeded our expectations. The implementation and support team delivered a very smooth transition to their platform with on-the-ball support services.”
Kiran says “The best part is that this implementation gave us the confidence to transition from a highly centralized management style towards a more delegated model while at the same time maintaining full oversight”.
For Talent Moon, the decision to switch proved to be the right decision taken at just the right time.