Platina understands the importance of quality and timeliness of Product Support for the success of any software implementation. All efforts are taken to ensure that we keep any kind of product non-use to the minimum.
Key aspects of our product support are:
Platina conducts scheduled webinars regularly to provide high quality training to its new users, and refresher training to the existing.
Key aspects are:
Platina provides bulk resume data preparation service to its new and existing users to ease the effort of bringing bulk data, and to reduce the time to have the data available for use.
How it works?
Our support hours are M-F, 930 am-600 pm IST.
You can send your suggestions to email@example.com. Please make sure that you detail the sceanario of use and the benefits well.
You should first collect the resume files you want to import, and then contact Platina sales team for a quotation with the number of files. The charges depend on the number of files being submitted for processing whether they contain resume content or not. So you should remove the non-resume files from the set before handing it over to Platina team.
Absolutely. Please report your issue to firstname.lastname@example.org and it will create a support ticket for you. You will also be notified with full ticket details in email.
Platina welcomes suggestions from all its users. To prioritize them, we take a feedback from other customers on the suggestions, and then prioritize the ones with more vote-points higher.