When you register to use Platina website or application, create an Account ID, or contact us for support or other offerings, Platina collects information that identifies you. This may include your name, company name, email address, or payment information. We may also sometimes collect other information that does not identify you, such as your job title or industry. Some of this information is required and other information is optional. For student and teacher editions of our applications, information regarding your eligibility is required.
To help keep our databases current and to provide you the most relevant content and experiences, we may combine information from you with information from public sources and our trusted partners, in accordance with applicable law. For example, from these sources, we may learn the company size and industry of our business customers.
We collect information about how you use our websites and applications, including when you use a desktop product feature that takes you online (such as SmartSuggest feature). We may collect information that your browser or device typically sends to our servers whenever you visit Platina website, or when Platina desktop product feature takes you online. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit Platina website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. Platina may collect information about how you use our websites and applications by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website or application. Depending on the website or application, this information may be anonymous.
When you activate your Platina product, we collect certain information about your device, the Platina product, and your product serial number. Some of our products include features that connect to our servers and offer you the ability to install updates to the product. We may keep track of information such as whether the update was successful or not.
Emails we send you may include a web beacon that tells Platina whether you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from Platina marketing emails, you can opt out of receiving Platina marketing emails.
Platina advertises online in a variety of ways, including displaying Platina ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed.
Platina has its own pages on many social networking sites. You may also be able to sign in to a Platina website or application using a social networking account, such as a Facebook account. We may collect information when you interact with our social networking pages or use these sign-on features.
Platina uses the information we collect about you in a number of ways, such as:
Platina offers “hosted services” to many companies. This means that data is gathered and stored on our computers for use by other companies. In these situations, your relationship is typically only with that company.
Platina works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.
Platina may also share your personal information:
We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our applications and hosted services.
To remove content you have shared on our websites and applications, please use the same website or application feature you used to share the content. If another user invites you to participate in shared viewing, editing, or commenting of content, you may be able to delete your contributions, but usually the user that invited you has full control. If you have questions or concerns about this, please contact us at firstname.lastname@example.org
We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and Platina cannot ensure or warrant the security of your personal information.
Your personal information and data files are stored on Platina’s servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries around the world.
Many of our websites and applications allow you to edit your personal information by accessing the "my account," "my profile," or similar feature of the website or application you are using.
If you want to delete your Account ID account, please email your request to email@example.com . Note that we need to retain certain records for legal or internal business reasons and that some of your information may remain on backup systems, in compliance with applicable law.
We will retain your personal information for as long as necessary to provide you with the websites and applications you are eligible to use with your Account ID, or as needed to comply with our legal obligations or enforce our agreements.
The Platina family of companies and our acquired companies) and companies we hire to help us market our websites and applications on our behalf may use your information to provide you with information and offers related to Platina. We give you choices regarding our marketing practices.
If you have a privacy question or complaint, please email us at firstname.lastname@example.org